Dona's Boutique New York is committed to providing all customers with fast, reliable, and transparent shipping services. This shipping policy outlines our processing times, delivery estimates, costs, and procedures to ensure an optimal shopping experience.

1. Order Processing

• Orders are processed within 24–72 hours after purchase confirmation.
• Most weekday orders are processed within the same day.
• Orders placed on Friday evening or during the weekend may require slightly longer processing time.

After placing your order, you will receive a confirmation email. Once your order has been shipped, you will receive a second email containing your tracking information.

2. Shipping & Delivery Times

Once shipped, delivery typically takes 7–21 business days.

Delivery times may vary depending on:

• Destination country
• Weather conditions
• Peak seasons and holidays
• Customs clearance procedures
• Other unforeseen logistical factors

While we always aim to meet estimated delivery times, delays caused by customs, carriers, or external circumstances are beyond our control.

3. Free Shipping

We are proud to offer free shipping on all orders, regardless of:

• Order value
• Location

There are no hidden fees or minimum purchase requirements.

4. Shipping Method

All orders are shipped directly from our supplier. This allows us to:

• Reduce handling and processing times
• Maintain strict quality control
• Offer competitive pricing
• Minimize unnecessary storage and waste

This method helps ensure that customers receive their products as efficiently as possible.

5. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email.

• Tracking information is usually available 2–3 days after shipment.
• You can monitor your package through the carrier’s website using your tracking number.

If you experience any issues with tracking, please contact our customer support team.

6. Delivery Information

To ensure smooth delivery:

• Please carefully check your shipping address before confirming your order.
• Make sure all address details are complete and accurate.

Incorrect or incomplete address information may result in delivery delays.

7. Limitations & Exceptions

While we strive to meet our estimated delivery times, Dona's Boutique New York is not responsible for delays caused by:

• Customs inspections or import procedures
• Weather conditions
• Carrier disruptions
• Peak seasonal demand
• Other unforeseen circumstances

We appreciate your understanding and patience in such cases.

8. Questions & Customer Support

If you have any questions regarding your order or our shipping policy, please contact us at:

info@donasboutiquenewyork.com

Our dedicated team is ready to assist you and respond as quickly as possible.

Conclusion

Dona's Boutique New York is committed to providing a smooth and enjoyable online shopping experience with reliable worldwide shipping. By adhering to this policy, we aim to ensure that every customer receives their order as efficiently as possible while maintaining the highest level of service and satisfaction.